Sometimes things happen and you have to cancel or reschedule your appointment and that's OK.
There is no fee if notification is given at least 48 hours prior to your appointment. If you need to cancel or reschedule, please notify me at least 48 hours in advance via text 949 441-0551
Any cancellations or rescheduled appointments with less than 48-hours of notification or miss their appointments without giving any prior notification Upfront Payment will be applied to missed appt.
When you miss an appointment, I not only miss your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Think of your massage like a concert ticket. If you can't make it, you either send a friend in your place or absorb the cost. Its not a punishment it's a protection of my most valuable resource -my time. The lone exception is if you send someone in your place.
Cancellation / No Show Policy
Out of respect and consideration of my time and other clients, please plan to be on time. Late arrivals will receive the best treatment possible within the remaining appointment time. I can only give you whatever time remains of your appointment and you will be responsible to pay the full length of the session you requested.
Arriving Late:
Payment is collect upon booking for all first appts Cash ,Venmo , Zelle are all accepted for all appts after the first appt. . Returned checks will be assessed a $30 NSF fee to cover the charge from my bank.
Payment & Fees
Please note: If after your first appt the Card will ONLY be charged in the event of a NO-SHOW or if CANCELLED outside of the cancellation policy window. If you do not wish to save a credit card number on file, no problem! You can prepay for your service online. Cancellation/No-Show policy will still apply.
Card on File
Before the start of every session, I will go over your treatment plan with you and obtain final verbal consent for the areas to be worked on and methods to be used. Please use this time to communicate any questions or concerns.
Informed Consent:
I understand that stretch therapy is for relaxation and therapeutic purposes only and there is absolutely no sexual component to stretch therapy whatsoever, and any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of my session and a refusal of any and all services in the future. I will be charged the full service fee regardless of the length of my session. Depending on the behavior exhibited, I may also file a report with the local authorities if necessary. I will treat my therapist with respect and dignity and I will be treated the same in return. My table is a safe space where you will be treated with respect and unconditional positive regard. I ask for the same respect.
Inappropriate Behavior
I understand that in order for me to receive the best session possible, I know that I have to communicate ANYTHING and everything, including my needs, preferences, requests, or feedback, at any time before, during, or after my session. I take it upon myself to communicate right away if there is anything distracting me or if I feel unwell or uncomfortable at any time during the session so that adjustments can be made. I understand that my therapist wants my HONEST feedback - positive or negative - and doesn’t take offense to it.
Client Satisfaction
We strive to create a comfortable non-judgmental space & inclusive environment for every body. That means regardless of your age, size, ethnicity, gender identity, sexual orientation, religion, or ability, you are safe in my treatment room. I’m happy to hold space to make accommodations as requested. I am working on receiving training related to the stage of transition and embrace the many ways that people's bodies are non-conforming. #SAFEONMYTABLE
Inclusivity Policy:
I am not a medical professional, and the information provided on this website is for general informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions you may have regarding a medical condition. When it comes to soft tissue pain, it's essential to understand that there can be underlying structural issues in the body that contribute to discomfort and discomfort. While I specialize in addressing soft tissue pain, it's important to note that some conditions may require medical intervention or other forms of treatment. It's always advisable to consult with your healthcare provider to determine the root cause of your pain and explore the appropriate course of action.