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Privacy Policy

Elite Recovery Sports and Medical Massage ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.tiffanysandoval.com) and book appointments through our third-party booking platform, Fresha.

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1. Information We Collect

We only collect personal information necessary to provide our services, including:

  • Booking Information: Name, email address, phone number, and appointment details (collected via Fresha).

  • Website Usage Data: Wix may automatically collect analytics data, such as your IP address, browser type, and page visits, to improve website functionality.

  • We do not collect or store sensitive information such as credit card details—this is handled securely by Fresha’s payment system.

 

2. How We Use Your Information

Your information is used strictly for the following purposes:

  • Scheduling and managing appointments via Fresha.

  • Sending appointment confirmations, reminders, and follow-up communications.

  • Responding to inquiries or service-related questions.

  • Improving website functionality and user experience through Wix analytics.

  • We do not sell, trade, or share your personal information with third parties for marketing purposes.

 

3. HIPAA & Client Confidentiality

As a provider of medical and sports massage therapy, we are committed to protecting your sensitive health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

  • HIPAA-Compliant Intake Forms & Records: All medical intake forms, health information, and treatment records are securely handled and stored through Fresha, which adheres to HIPAA regulations.

  • Confidentiality: Any health-related information shared during appointments remains strictly confidential and will only be used for treatment purposes.

  • No Unauthorized Sharing: We do not share, disclose, or sell your medical or personal information without your explicit consent, except as required by law.

  • For more details on how Fresha protects your health data, please review their Privacy Policy.

 

4. Third-Party Services

We use trusted third-party platforms to provide our services:

  • Fresha: Handles all appointment bookings, intake forms, and payment processing.

  • Wix: Hosts our website and may collect anonymous analytics.

  • These platforms have their own privacy policies, and we recommend reviewing them for more details on data handling:

  • Fresha Privacy Policy

  • Wix Privacy Policy

 

5. Data Security

We take appropriate security measures to protect your information, including using Fresha’s secure booking system and Wix’s website protection features. However, while we strive to protect your personal data, we cannot guarantee absolute security due to the nature of internet transactions.

6. Your Rights & Choices

  • Opting Out of Communications: You can unsubscribe from marketing emails or appointment reminders by following the opt-out instructions in our messages.

  • Access & Correction: You may request access to or correction of your personal information by contacting us at [insert contact email].

  • Data Deletion: If you want your personal data removed from our booking system, please contact us, and we will process your request in accordance with applicable laws.

 

7. Cookies & Tracking Technologies

Our website, powered by Wix, may use cookies or tracking technologies to enhance your browsing experience. You can adjust cookie settings in your browser to limit tracking.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated as needed.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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